The Souper Sisters Return Policy

At The Souper Sisters, we are committed to providing a Souper experience with every order! Your satisfaction is our top priority, and we want you to feel confident when shopping with us.

If There’s a Problem With Your Order

• Please email us at info@thesoupersisters.com within 7 days of receiving your order if there is an issue.
• Include your order number and a brief description of the problem so we can quickly assist you.

Eligibility for Returns or Refunds

• Due to the perishable nature of our soups, we are unable to accept returns once products have been opened or consumed.
• If your order arrives damaged, incorrect, or does not meet our quality standards, we will gladly offer a replacement or refund.
  

Our Commitment

We will make every effort to ensure you are 100% satisfied. Whether that means sending a replacement, issuing a refund, or finding another solution, we’ll work with you to make it right.